Question 1

What is awen?

Accepted Answer

awen is an agent with **creative cognition:** it understands your intent, reasons through ideas, and turns conversation into text, images, and video.
Rather than producing single-shot outputs, awen works with you step by step, remembering context and building toward finished creative work.

Question 2

How is awen different from other AI tools?

Accepted Answer

**awen feels natural, not technical.** It *thinks* with you and is the simplest to use:
- It maintains context across your project
- It critiques, iterates, and refines ideas across text, image, video and 3D in one place
- It orchestrates the best models to achieve your goal, not just one model at a time
Most tools require users to learn how the system works. awen understands the user's intent and creative context. That's why our users tend to get usable outputs faster and with fewer iterations.

Question 3

Who is behind awen?

Accepted Answer

awen is backed by Y Combinator and built by a team with experience in creative production, AI research, and large-scale platform design. The team includes Thibault, Pablo, Hippolyte, and Paul-Louis.

Question 4

What models does awen use?

Accepted Answer

**awen's agent plans and routes tasks across the best models in text, image, video, 3d, sound**:
- It selects the best model for each step
- It combines multiple models when needed
- It adapts to your feedback so results improve over time
You focus on the idea, awen handles the technical complexity.

Question 5

How is awen priced?

Accepted Answer

awen gives you a monthly creative capacity instead of charging per output or model. every generation draws from this capacity, like fuel for your creative engine. Some requests may use multiple models at once. When your balance reaches 0, you can top up, upgrade, or wait for the next cycle.
**link to subscribe page**

Question 6

Can I try awen for free?

Accepted Answer

Yes. The Free plan gives you access to real models, core tools, and limited monthly image/video generations, no credit card required.

Question 7

How do I manage my subscription?

Accepted Answer

Go to your **Account → Subscription** page to upgrade, downgrade, or cancel at any time. All changes take effect immediately.

Question 8

Does awen use or train on my content?

Accepted Answer

No. awen does not access, train on, or share your uploaded or generated content. All data is private to your account or organization.

Question 9

Can other users see my work?

Accepted Answer

By default, everything remains private. Team plans include options to collaborate through shared workspaces or libraries. Work is shared with selected users from the team when chosen so.

Question 10

Can I use the content I create commercially?

Accepted Answer

Yes. As long as you own the rights to your inputs, everything you create in awen is yours to use commercially. If your inputs include third-party material, awen's traceability and licensing tools help you verify rights and secure the approvals you need before publishing.

Question 11

What is awen's copyright policy?

Accepted Answer

You own what you upload and what you create. awen does not claim rights over your content or use it for model training. If you use third-party material, you are responsible for rights clearance, which you can manage through awen's licensing tools.
**Read full copyright policy in ToS > Intellectual property**

Question 12

What happens if I delete my account?

Accepted Answer

All of your data (projects, models, generations) will be permanently deleted. You can request deletion at any time from your **Account Settings**.

Question 13

What is your refund policy?

Accepted Answer

We don't offer refunds for partial months or unused volume. If there's a billing issue or access problem, reach out, we'll make it right.

Question 14

Who can I speak with from awen?

Accepted Answer

You can send an email to thibault@awen.ai

frequently asked questions.frequently asked questions.